Managing your subscription ¶

Organization Admins and Billing Managers can manage their self-service Organization subscription from the organization billing settings page in your dashboard.

Users who subscribed through Platform.sh can find their invoices in their console and manage their subscription via their sales representatives.

The organization billing settings page allows you to:

upgrade, downgrade or cancel your subscription
update or top up your monthly monitoring quota
subscribe to the debug and magento add-ons
update your billing information
update your payment method (credit card or SEPA)
access all your past invoices

This settings page informs you on the numbers of paying users and environments you currently have.

Detailed information is available on the Monitoring Usage and Profiling Usage pages.

Billing Managers can manage the Organization's billing and access invoices.

Billing Managers don't have access to observability data and therefore don't count as active users when it comes to licensing fees.